MetroFibre Business Fibre Deals

Installation time

About 14 days on most networks, and Mweb says it usually happens sooner. Business fibre is quoted at 14 days everywhere. Two things to plan for: activation takes up to 5 more business days after the physical install before you're online, and if your street is still a pre-order area it's roughly 3 months before fibre goes live there at all. The installer books your slot by phone from a number that shows as "unknown" — miss it and your order slips. mweb.co.za

WiFi router

Every Mweb fibre package since March 2024 includes a free-to-use router, and the standard model is the ZTE H3601P — a WiFi 6 AX3000 unit worth around R1 000 that ships pre-configured. Some customers get a Zyxel EMG3525, EX3301 or TP-Link EC230-G1 instead, depending on stock. It's insured while you're a customer: if it breaks, is stolen or takes a lightning hit, Mweb replaces it free up to twice. It stays Mweb's property though — cancel and you have 20 days to return it with all its cables to Nology in Cape Town or Centurion (drop-off free, courier at your cost). Miss that window and you're billed its full retail value, after which it's yours but no longer under warranty or insured. help.mweb.co.za

Installation time

Most installations are completed within 7–21 working days (about 14 on average), plus up to 5 business days for activation after the physical install. Webafrica's 'activation promise' credits your account R999 if selected networks miss their installation window. knowledge.webafrica.co.za

WiFi router

Webafrica's standard free-to-use router is the ZTE H3601P (gigabit wired, shipped pre-configured — just plug it in); some customers receive a Zyxel EMG3525/T50B instead. The router stays Webafrica property: return it within 20 days if you cancel, or be billed its retail value. knowledge.webafrica.co.za